Holidays Season break 2021
On behalf of everyone at SRO Solutions and the rest of the Cohesive, we wish you, your families and your business warm Seasons Greetings.
We appreciate 2021 has been another very challenging year for everyone, so we hope that you have the opportunity to relax and enjoy this special time of year.
We also appreciate the importance to many of a 24 x 7 operation to meet the needs of your business. Below you can find SRO opening hours during this festive period. Please note that there will be periods where our Support Service will be restricted to Priority 1 Critical Business impacting issues only, in line with our Service Level Agreements.
If you require to engage our Support Services please raise a support request via the client support portal.
In the instance of a P1 incident, please follow this with a phone call to our support line and our Support Team will be more than happy to assist.
SRO Client Support Portal https://maximo.srosolutions.net/maximo
Phone: - +44 (0) 845 408 4250
We are looking forward to speaking with you in the new year and supporting you and your business in 2022.
With Best Wishes, Gill Carby - Support & Services Manager
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