A Maximo asset management system is a significant investment that needs to be continually available to ensure your business can operate efficiently. This means that if something goes wrong you need to be able to find the fault and fix it quickly. But, without access to the right skills this can be a time-consuming and costly exercise.

Flexible Maximo support contracts to meet every requirement

As an approved IBM 'Level 1 Support Provider', SRO is committed to providing consistently available, dedicated support resources collectively possessing a broad, general degree of expertise for Maximo and our own product range. We offer a range of SLA's to meet and exceed the expectations of our growing international client base, this includes:

• Manned helpdesk
• Remote Support
• On-site visits
• Site audits

Pay-as-you-go support

As well as offering comprehensive and flexible support contracts we also offer a Pay-as-you-go support solution. This provides access to our high level of support expertise but without the need to commit to a full support contract. It is designed for organisations that have a low expectancy of support requirements and require a non-urgent fix to their problems.