No more sending screen shots and trying to explain your problems over the telephone or in an email.

Using the SRO Remote Support Tool it is now possible to temporary share your computer screen with the Support Team ensuring the quickest resolution time possible.

The tool is provided free of charge and can be used behind most firewalls. 

**THIS SOFTWARE IS NOT SPYWARE AND DOES NOT INSTALL ANYTHING ONTO YOUR PC**

After you click the 'Download' button above you will be asked if you want to 'Run', 'Save' or 'Cancel'.
Click 'Run' to continue

It will only take a moment to download the program, once downloaded you may get this warning screen.
Click on 'Run' to continue

Once the SRO Support Tool is started you will see this screen.
Do not start any sessions until asked by your contact at SRO Solutions.

When the support session has started you will see the program running on next to the Clock on the botton right of your screen.

The SRO Support Team can now see what you see.